Privacy Policy

ENERSUNWAY TECHNOLOGY CO., LIMITED ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

1. Information We Collect
We may collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, company name, and billing/shipping address.
Technical Information: IP address, browser type, operating system, and other technology-related data collected automatically when you visit our website.
Transaction Information: Details about orders, payments, and services requested.
Communication Data: Records of inquiries or correspondence with us.

2. How We Use Your Information
We process personal data for the following purposes:

To provide, manage, and improve our services.
To fulfill orders and manage transactions.
To respond to inquiries and provide customer support.
To improve user experience and monitor website performance.
To comply with legal obligations or respond to law enforcement requests.

3. Sharing Your Information
We may share your personal data with:

Trusted third-party service providers who assist with shipping, payment processing, or IT support.
Law enforcement agencies or regulatory bodies when required by law.
Affiliates or partners when necessary to fulfill orders or services.

4. International Data Transfers
As a company based in Hong Kong, your personal data may be processed and stored outside of your country. We take all reasonable steps to ensure that your data remains secure and protected in accordance with applicable laws.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Data Protection Rights
Depending on your location, you may have the following rights:

Access to your personal data.
Correction or updating of your personal information.
Deletion of your personal data, where applicable.
Objection to or restriction of certain data processing activities.

To exercise your rights, please contact us via our contact page.

7. Security of Your Data
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. Cookies help us analyze website traffic and optimize content. You may manage or disable cookies through your browser settings.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via our contact form.

ENERSUNWAY TECHNOLOGY CO., LIMITED